AviRate International
Travels quality redefined
AviRate International
Travels quality redefined
International Airline classification is the global and standardized airline quality review programme operated by AviRate, the international air transport classification agency.
Classifications are determined through direct and very extensive professional analysis of the Quality, Service and Assistance standards.
Our Airline classifications are recognized as a global Benchmark of an airlines over all quality standards.
AviRate Internationals' Airline classifications result in a range from
1-Star through to the very prestigious 5-Star SUPERIOR classification.
The ultimate Quality Approval, the 5-Star SUPERIOR Airline classification
is awarded to airlines achieving the highest, overall Quality, Service and Assistance performance.
It recognizes very high standards of Airport and Onboard Product together with consistent and excellent Staff Service delivery across the Airport and all Cabin service environments.
The 4-Star Airline classification is a seal of PREMIUM Quality Approval
awarded to airlines that deliver an upscale overall Quality, Service and Assistance performance.
It recognizes high standards of Airport and Onboard Product together with consistent and excellent of Staff Service delivery across the Airport and all Cabin service environments.
The 3-Star Airline classification is awarded to airlines delivering a fair
Quality and Comfort performance of product and service standards.
This Rating signifies a very satisfying above industrial average product and service quality accross different travel cabins.
The 2-Star Airline classification is awarded to airlines delivering a fair Quality performance equating to an industry “average” of acceptable product and service standards. This 2-Star classification signifies a satisfactory Product quality across different travel cabins. It is performing below 3-Star requirements due to inconsistency amongst either product and/or front-line Staff Service for the Onboard and home-base Airport environments and due to lack of propper assistance and service.
The 1-Star Airline classification includes airlines that are delivering a lower or poor total Quality performance, in some instances below the industry average across many rating categories. A 1-Star Airline classification signifies an inconsistent or lower Quality of overall service performance and/or front-line Staff Service for the Onboard and home-base Airport environments.
The classification "not recommended" is given to airlines:
-Which have been noticed either because of repeated serious infringements against
internationally valid safety and/or maintenance requirements, or for which
reason the landing and/or overflow permit has been withdrawn.
-It is also given to Airlines that does not meet the minimum safety
requirements of AviRate (minimum 21 out of 55 possible points).
-In rare cases it is also given to airlines which recently had a highly
and significant decrease in their service levels.